Frequently Asked Questions

Everything you need to know about shopping with Hampden Clothing.

What is your return policy?

We accept returns on full-price items within 14 days of the delivery date. Items must be in their original condition with all tags attached. Please note that all sale items marked 50% off or greater are final sale.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping via UPS or FedEx usually takes 3-5 business days depending on your location. Expedited shipping options are available at checkout.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and the weight of the package.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Can I request a personal styling appointment?

Absolutely. We offer both in-store and virtual styling sessions. You can book an appointment through our website or contact our customer service team to be paired with one of our expert stylists.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and interest-free installment payments via Affirm.